Churchfields Surgery

BHI Parkside, Stourbridge Road, Bromsgrove, Worcestershire, England, B61 0AZ 712 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
« 1 2 3 4 5 6 7 »
Page 3 of 139
 
1st May 2024


Communication, helpfulnesd and treatment could not have been better.

Suggested improvements
Free parking

Experience
Involvement
Cleanliness
Staff
Appointment
 
1st May 2024


Gave middle of the road score as I didn’t make the appointment so don’t know how easy or difficult it is.

Suggested improvements
I was a little confused upon arrival. Whilst I was waiting to see the receptionist I noticed a sign stating the ear suction clinic was on the second floor, so I assumed there would be someone up there to book me in. On the second floor there is no signage pointing me in the right direction so I didn’t know where to go. Having eventually found what appeared to be a waiting area there was no one in the reception so I had to come back down a floor and join the queue again. Either remove the sign by the reception or state that you have to book in here first.

Experience
Involvement
Cleanliness
Staff
Appointment
 
1st May 2024


I’m not a patient at this surgery but came for an appointment for my ear. Fantastic service. Doctor was fab. Thank you.

Suggested improvements
N/A

Experience
Involvement
Cleanliness
Staff
Appointment
 
30th April 2024


Appointment was for my daughter cancelled 15 minutes before so can't comment

Suggested improvements
Given more notice and provide a new appointment

Experience
Rating not given.
Involvement
Cleanliness
Staff
Appointment
 
29th April 2024


Option to retain place in queue and be called back is very useful

Suggested improvements
Nothing to add. Service runs smoothly. Staff are always attentive and helpful

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

« 1 2 3 4 5 6 7 »
Page 3 of 139

Churchfields Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

{{category}} working at Churchfields Surgery ({{entities.length}})
Order by: surname | rating | review count
{{entity.name}}
{{getReviewCountLabel(entity.review_count)}}
{{entity.name}} {{getReviewCountLabel(entity.review_count)}}

Resources

Short link to review Churchfields Surgery: http://iwgc.net/eb6rk